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Home > FAQ - Order status and billing inquiries

 
I pre-ordered at item, when will it be shipped?
Unless an arrival date is specifically stated on ExotoTifosi.com or in our eNewsletter, our policy is to not provide expected shipping dates due to variables beyond our control.  Due to the volume of such inquiries, Exoto is regrettably unable to respond personally to each such request.

How can I check the status of my order?
If you haven't already done so, visit "My Account" and login or create a new account if you haven't already done so, and follow the "Order History" link which will reveal your complete Exoto order history. If you need further assistance please call Exoto customer service at 1-800-872-2088 (+1-805-530-3830 outside the US/Canada).

How can I cancel my order?
Call Exoto customer service at 1-800-872-2088 (+1-805-530-3830 outside the US/Canada) to learn whether cancellation is possible.


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